FAQ

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be changed after the order has been processed or shipped. It is not The Page Company's responsibility for orders that are delivered to the incorrect address.

Due to our quick and efficient shipping team, we cannot guarantee we will be able to cancel your order prior to shipment. It is the customer's responsibility to confirm everything before placing an order. As soon as an order is prepared for shipment, a return fee of $4.95 will be applied to the order if it is canceled.

When will my order arrive?

The delivery time is based on the shipping option that you chose at check out. Once the order has shipped, we will email your tracking information. Please allow for 24 hours for tracking information to update. For international orders, we are not responsible for delays caused by customs in your country.

How do I track my order?

We will email your tracking information as soon as your order has shipped.

When will my order be processed?

All orders are handled and shipped out from our warehouse in Utah. Please allow extra time for your order to be processed during holidays and sale seasons. 

We process orders between Monday and Friday. Orders will be processed within 5-7 business days from the order date and shipped the next day after processing. Please note that we do not ship on weekends or holidays.

Do you ship internationally?

Yes! 

What is your return policy?

ALL SALES ARE FINAL. 

What if the item(s) I received are damaged?

Please contact us within 5 days of receiving your order if you received a product that is incorrect, missing,/or damaged. Please include your order number, photographs of the item(s), your name, and email address. We will do our very best to resolve your case as soon as possible.